Privacy Policy

Data Controller

Simulation Partner Sweden AB
Company Registration Number: 559433-5522
Address: Ljungstorp Jägarebacken 1, 53273 Skara, Sweden

For questions regarding our processing of personal data, please contact us at info@simulationpartner.se.

How we collect personal data and why

We collect your data at various times to be able to offer and improve our services.

When you order our services

We collect the data you provide in our order form, such as name, email, phone number, and company information.

• Purpose: To manage your order, enter into and fulfill our contract, and for invoicing and communication regarding the project.
• Legal basis: Performance of a contract.

When you contact us

When you contact us via our contact form or email, we collect your name and email address to be able to communicate with you.

• Purpose: To answer your questions and handle your inquiry.
• Legal basis: Legitimate interest, where our interest is to provide you with service and assistance.

When you apply for a job with us (spontaneous application)

When you send us a spontaneous application via email, we process the personal data contained in your application (e.g., CV and cover letter).

• Purpose: To assess your profile against our potential recruitment needs.
• Legal basis: Legitimate interest. If we wish to save your application for future opportunities, we will ask for your specific consent to do so.

When you use our website (Cookies & Analytics)

To understand how our website is used and to improve it, we collect technical data via cookies. This may include your IP address, device type, and browser.

• Purpose: To analyze user behavior to optimize the website’s functionality and content.
• Legal basis: Consent, which you provide via our cookie banner.

How long we store your data

We only store your personal data for as long as is necessary for the respective purpose.

• Customer data (orders): Is retained for seven (7) years after the end of the financial year, in accordance with the Swedish Bookkeeping Act.
• Communication (contact forms): Is deleted 24 months after the inquiry has been closed.
• Job applications: Are deleted after the recruitment process is concluded, unless we obtain your consent to retain them for a longer period (typically 12 months).
• Analytics data: Anonymized data may be stored for a longer period. Personal data is deleted according to the procedures of our analytics tool.

Who we share your data with

We never sell your personal data. In some cases, we share it with trusted third-party suppliers (data processors) to be able to conduct our business. These are:

• Hostinger: For hosting of our website.
• spcs.se (formerly Visma Spcs): For handling of invoicing and accounting.
• Microsoft: For internal storage, communication, and delivery of files (Office 365/SharePoint), as well as for meeting bookings (Microsoft Bookings).
• Brevo: For sending transactional emails, such as order confirmations.
• Google: For analysis of website statistics (Google Analytics). Data shared with Google may be transferred to servers outside the EU/EEA.

Cookies

Cookies are small text files stored on your device. We use cookies to make the website function correctly (necessary cookies) and to collect statistics (analytics cookies). For all non-necessary cookies, we ask for your consent via a cookie banner when you visit our website. You can change or withdraw your consent at any time.

Your rights under GDPR

You have several rights regarding the processing of your personal data:

• Right of access: You can request a copy of the data we hold about you.
• Right to rectification: You can request that incorrect or incomplete information about you be corrected.
• Right to erasure (“right to be forgotten”): You can, under certain circumstances, request that your data be deleted.
• Right to object: You can object to processing that is based on legitimate interest.
• Right to restriction of processing: You can request that the processing of your data be restricted.
• Right to data portability: You have the right to receive your data in a machine-readable format.

If you wish to exercise any of your rights, please contact us. If you believe that our processing of your personal data is in breach of the law, you have the right to lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten – IMY).

Changes to this policy

We may update this privacy policy. The latest version will always be available on our website.