{"id":4701,"date":"2025-09-21T21:54:54","date_gmt":"2025-09-21T19:54:54","guid":{"rendered":"https:\/\/staging.simulationpartner.se\/other-services\/technical-support-expert-services\/"},"modified":"2025-09-23T20:41:33","modified_gmt":"2025-09-23T18:41:33","slug":"technical-support-expert-services","status":"publish","type":"page","link":"https:\/\/staging.simulationpartner.se\/en\/technical-support-expert-services\/","title":{"rendered":"Technical Support &amp; Expert Services"},"content":{"rendered":"\n<header>\n    <p class=\"page-intro\">Even the most experienced teams get stuck sometimes. Our support service is designed for companies with in-house simulation expertise that need a reliable sounding board or expert resource to solve specific technical challenges. <\/p>\n<\/header>\n\n<section class=\"page-section\">\n    <div class=\"container\">\n        <h2 class=\"section-title\">Example: Support &#038; Expert services<\/h2>\n\n        <div class=\"card-grid\">\n            \n            <div class=\"card\">\n                <h3>Troubleshooting the model<\/h3>\n                <p>When your existing model produces illogical results or has hit a roadblock. We can act as a sounding board to review your model, identify errors and help you move forward quickly. <\/p>\n            <\/div>\n\n            <div class=\"card\">\n                <h3>Methodology &#038; Getting started<\/h3>\n                <p>For teams new to Plant Simulation or about to embark on their first major project. We can hold a workshop to establish a robust base structure that you can then build on your own. <\/p>\n            <\/div>\n\n            <div class=\"card\">\n                <h3>Developing Custom Features<\/h3>\n                <p>If you need a specific, advanced feature that is not available as standard. We have the expertise to develop and implement customized code directly into your existing simulation model. <\/p>\n            <\/div>\n\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"page-section alt-bg\">\n    <div class=\"container\">\n        <h2 class=\"section-title\">Our support services<\/h2>\n        <div class=\"two-column-grid\">\n            <div class=\"card card--highlight\">\n                <h3 class=\"accent-heading\">Ongoing support contracts<\/h3>\n                <p>For those who want the security of guaranteed access to our expertise. With an ongoing support contract, you get a predetermined number of support hours to use when the need arises, as well as a reduced hourly rate for any additional hours. <\/p>\n            <\/div>\n            <div class=\"card card--highlight\">\n                <h3 class=\"accent-heading\">Expert support on request<\/h3>\n                <p>For defined challenges that require a concentrated effort from one of our experts. We offer flexible blocks of hours to accelerate your projects, perfect for tasks such as model review, specific troubleshooting or as a qualified sounding board.  <\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"page-section final-cta-section\">\n    <h2 class=\"section-title\">Do you need a sounding board?<\/h2>\n    <p class=\"section-intro\">Contact us to discuss a support arrangement that suits your needs, whether it&#8217;s a long-term contract or a short-term expert assignment.<\/p>\n    <a href=\"https:\/\/staging.simulationpartner.se\/en\/contact\/\" class=\"btn btn--primary\">Contact us for support<\/a>\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Even the most experienced teams get stuck sometimes. Our support service is designed for companies with in-house simulation expertise that need a reliable sounding board or expert resource to solve specific technical challenges. Example: Support &#038; Expert services Troubleshooting the model When your existing model produces illogical results or has hit a roadblock. We can [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/page-wide-visual-landing-page.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-4701","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/staging.simulationpartner.se\/en\/wp-json\/wp\/v2\/pages\/4701","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.simulationpartner.se\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.simulationpartner.se\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.simulationpartner.se\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.simulationpartner.se\/en\/wp-json\/wp\/v2\/comments?post=4701"}],"version-history":[{"count":4,"href":"https:\/\/staging.simulationpartner.se\/en\/wp-json\/wp\/v2\/pages\/4701\/revisions"}],"predecessor-version":[{"id":4778,"href":"https:\/\/staging.simulationpartner.se\/en\/wp-json\/wp\/v2\/pages\/4701\/revisions\/4778"}],"wp:attachment":[{"href":"https:\/\/staging.simulationpartner.se\/en\/wp-json\/wp\/v2\/media?parent=4701"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}